Refund & Cancellation Policy

If you need to cancel

Cancel at least 48 hours before the class starts and we’ll give you a full refund, or a credit toward another class — your choice.

If you cancel less than 48 hours before the class, we’re not able to offer a refund, because the spot is held for you and hard to fill at short notice. However, you may pass the spot to a friend who is able to go in your place.

Missed classes (no-shows)

No-shows are not able to be refunded, if due to an emergency please contact Jessica and we can work out a class credit.

If we cancel a class

If Jessica has to cancel a class, you’ll always get the full amount back — as a refund to your original payment method.

Class bundles

If you bought a bundle and were unable to attend all of the classes, you can use any outstanding balance towards future classes (If given with more than 48hrs notice of the classes unused). Classes you’ve already attended aren’t refundable.

How to request a refund

Email us at jessicafelixdance@outlook.com with your name and the class you booked, and we’ll sort it out. Refunds go back to the card you paid with and usually take about 5–10 business days to appear, depending on your bank.

Questions

If anything here is unclear, please just ask — email jessicafelixdance@outlook.com and we're happy to help.